Internet is not as stable as you might be used to, it has it’s moments when internet is down…
One option might be to buy an internet dongle with associated prepaid card, or buy your own SIM card and share from your phone (this option is almost always up and running), at the moment (spring 2017) such an option would cost around 800 THB for 25 GB, valid for one month.
There are many restaurants that have free wi-fi. On both of our resorts it is possible to buy the Internet and connect to our hot-spot, or use free internet in the public areas near the pool and restaurant.

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